Privacy Policy — SheFitz Gym
Last updated: October 2025
1. Introduction
Welcome to SheFitz Gym — a women-exclusive fitness and wellness community owned and managed by PT Perempuan Bugar Bahagia. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile portal, or participate in any SheFitz activities. By accessing our services, you agree to this Privacy Policy.
2. What Information We Collect
We collect only the information necessary to provide you with the best experience at SheFitz.
Personal Data You Provide:
- Identity Information: Full name, date of birth, membership ID.
- Contact Information: Email, phone number, address.
- Account Information: Login credentials.
- Payment Information: Processed securely by third-party providers.
- Health & Fitness Data (optional): For program personalization.
Automatically Collected:
- Usage Data: IP address, browser type, session duration.
- Cookies: For website functionality and analytics.
3. How We Use Your Information
We use your data only for legitimate purposes:
- To create and manage your membership account.
- To process transactions and send invoices.
- To schedule classes and appointments.
- To personalize your experience and communicate updates.
- To improve our website and services.
4. How We Store and Protect Your Data
Your privacy and security are our top priority. We use secure, encrypted systems for all transactions. Data is stored in Odoo Enterprise Cloud under strict data protection compliance, with password-protected accounts and role-based access control.
5. Sharing and Disclosure
We never sell or rent your data. Information may only be shared with:
- Payment Providers (e.g., Xendit, Stripe).
- Trainers or staff for scheduling.
- Legal authorities if required by law. All partners must keep your data confidential.
6. Cookies and Tracking
Our website uses cookies to keep your session active, remember preferences, and analyze user activity. You can disable cookies in your browser settings, but some site functions may not work properly.
7. Your Rights
You have full control over your personal data:
- Request a copy of your data.
- Correct or delete information.
- Withdraw consent for marketing.
- Deactivate your account.
To exercise these rights, email privacy@shefitz.id.
8. Data Retention
We keep data only as long as needed:
- Membership: active + 12 months post-cancellation.
- Transactions: 5 years per accounting regulation.
- Inquiries: 12 months for follow-up.
After that, data is securely deleted or anonymized.
9. Communication and Updates
We may contact you via email, WhatsApp, or portal notifications for updates, promotions, or reminders. You can manage preferences anytime in your Member Portal.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in technology or legal requirements. Updates will be posted here with the latest revision date.
11. Contact Us
For questions or concerns about this policy, contact:
SheFitz Gym
PT Perempuan Bugar Bahagia
Sapphire Commercial No 015, Summarecon Bandung
📞 +62 851-3333-2441
📧 privacy@shefitz.id
💗 Reminder from the Fitz Squad: Your trust means everything to us. We handle your data mindfully — with the same care as your wellness journey. 🌸